Workforce intelligence for UK social care
Segra builds the rota, watches the training matrix, and tells your registered managers what needs attention before it becomes an incident — across every service you run.
Built for residential & nursing homes · supported living · domiciliary care · children's services
SegraAI · 6 hours of commissioned 1:1 are uncovered from 15:00. Three staff can take it without going into overtime or breaking an 11-hour rest break. William Hands is closest on continuity — she has worked with Resident B 18 of the last 21 shifts, and her PBS and Team Teach are both in date. Agency for this block would cost £214. Offer it to William?
Illustrative product view — example service, example staff.
Why Segra
Most rota software records what happened. Segra tells your managers what to do next — and what it will cost either way.
Segra matches demand to your own contracted hours first, and only escalates to agency when nobody substantive can take the shift within working-time rules. Every escalation shows the cost before you commit.
Training, DBS, right to work and supervisions are tracked per person, per service, and per CQC quality statement. Evidence is assembled as you go, not the week the inspector calls.
Registered managers spend hours on rota churn, sickness backfill and chasing certificates. Segra handles the first pass and surfaces only the decisions that genuinely need a human.
The platform
Eight modules on a single record of your people. Adopt the whole platform, or start with rostering and grow into it.
Build rotas around residents, not just headcount. Segra respects care matching, gender preferences, key-worker relationships and the skills each package actually requires — then keeps continuity high as the week changes around you.
Generate a compliant rota in minutes across long days, waking nights, sleep-ins and split domiciliary runs. Working Time Regulations, rest breaks, contracted hours and annual leave are enforced as constraints, not checked afterwards.
Mandatory training, DBS renewals, right to work, Care Certificate progress and supervision cycles tracked against every quality statement.
Geofenced clock-in on the employee app, live absence alerts, and sleep-in disturbance logged the moment it happens.
Sleep-in allowances, waking-night premiums, on-call, bank holidays and mileage calculated from actual worked time — export-ready.
Applicant tracking through to first supernumerary shift, with documents, probation and Skills for Care records in one file.
Agency spend, hours variance, turnover and compliance by service, region or legal entity — reconciled to one set of numbers.
Staff see their rota, swap shifts, book leave, claim open shifts and complete training from their phone. No desktop, no paper.
Compliance & CQC
Most providers still run mandatory training on a spreadsheet that is out of date the day it is circulated. Segra holds the same matrix live — per person, per service — and escalates before a certificate lapses, not after.
| Course | Compliant | Next due | Status |
|---|---|---|---|
| Safeguarding Level 2 | 5 / 5 | 14 Mar 27 | In date |
| Moving & Handling | 5 / 5 | 02 Nov 26 | In date |
| Oliver McGowan Level 2 | 3 / 5 | 21 Sep 26 | 2 due |
| Positive Behaviour Support | 4 / 5 | 30 Sep 26 | 1 due |
| Emergency First Aid at Work | 2 / 5 | 28 Aug 26 | 3 lapsed |
| Medication Level 2 | 5 / 5 | 19 Jan 27 | In date |
| DBS renewal | 5 / 5 | 07 Jun 27 | In date |
SegraAI · in-product assistant
SegraAI reads your rota, your compliance record and your budget together. It explains what is happening, why it matters and what to do about it — so a new registered manager makes the call an experienced one would.
Less admin. Better decisions. Safer services.
Customer stories
These cards are laid out and ready. Drop in your first three reference customers as they sign — quote, name, role, and two headline numbers each.
“[ Customer quote — one or two sentences on the change Segra made to their operation. ]”
[ Name ], [ Job title ], [ Provider ]
“[ Customer quote — ideally something a peer would recognise from their own week. ]”
[ Name ], [ Job title ], [ Provider ]
“[ Customer quote — a named registered manager works well here. ]”
[ Name ], [ Job title ], [ Provider ]
Note for the build: no quote, statistic or customer name on this page is real. Everything above is a marked placeholder. Do not publish this section until each card holds a genuine, attributable reference the customer has signed off.
Founding partner programme
We are onboarding our first ten UK providers. Founding partners help shape the roadmap, get implementation and data migration included, and lock their pricing for three years.